VW Parts - Volkswagen Parts
VW Parts - Volkswagen Parts
Called your Base of operations. Allison ensured me that you had the part and it would ship the same day. (The Whole City of Las Vegas didn't have this part) I will not get VW parts from anyone else now.
David, Pahrump NV
Copyright © 2001-2013 1stVWparts.com all rights reserved
Hours: We're Open
7:00 - 600 PST Monday - Friday
Shipping Charges: Washington residents must add tax to all orders. Customers are responsible for return shipping of a core if a core is required (I.E. transmission is shipped customer pays to ship the old core back).
During a normal workweek, shipping times are usually 3-6 business days depending on the destination. Please take into consideration a time delay if there is a major Holiday around the time of your order as this may add a couple days to the delivery time
Items too large for UPS such as fenders, bumpers, and exhaust parts, will be shipped by truck line, Freight Charges Collect. Customer must pay for parts before we ship. We reserve the right to not ship certain item.
We do not ship to Canada. You may contact our toll free line if you think you have an exception.
At this time we offer UPS. UPS 3 Day Guaranteed Ground, 2nd Day Air & Next Day Air is an extra cost option available upon request, providing the order is UPS shippable. Rates will vary depending on weight and size. Shipping is determined by the size and weight of the item and where it is shipped to with an $8.95 minimum. Subject to change without notice.
Orders usually arrive in 3 to 10 days. However it may take up to 6 days, if we have to order the part from our distribution center.
COD Orders: COD will NOT be accepted. UPS will not accept company checks, personal checks or cash. They will accept bank checks or money orders.
Refused COD or Truck Shipment: Freight charges incurred by us while attempting to deliver merchandise which is refused will be billed to the customer.
Backorder Service: Our goal is to fill every order within 24 hours of placement. In the case the item is temporarily out of stock, we will place this item on our backorder service. This will automatically ship as soon as it comes in. We believe our customer prefer to be charged for these items at the initial order time so when it does come in we can expedite the item. However, if you prefer to be charged for backorder items when shipped or wish to cancel an existing backorder item to receive a refund contact us directly. If you don't wish to take advantage of this service, please let us know upon ordering.
Online Catalog and Accessories Pricing: All prices and availability are subject to change without notice.
Damage in transit: The carrier is responsible for all items damaged in transit. Please contact the carrier for a damage claim and keep all packaging materials. Please do not return these item to us. We will be glad to assist you in filing a claim with your carrier.
Returns Our Guarantee: Please contact us if you are dissatisfied with an item. Damaged or missing items must be reported within 24 hours. Please enclose a copy of the original invoice and short description of the problem after talking to our parts representative. We will accept the return provided it is unused, is in
resalable condition and returned within 20 days of original invoice. Returned of Items ordered in error may be subject to a 15% restocking fee. Do not return merchandise to us COD or Postage Due. Literature, videos or electrical parts are not returnable. If we are in error in shipping we will promptly refund your return freight charges. Body panels are not returnable due to minor dings, scratches and dents. Refunds will not be authorized on items that have been altered and/or painted.
Thank You! 1st VW Parts has been on the cutting edge and growing. We're especially proud of our reputation for first-rate customer service. Please let us know if there is anything we can do to improve your service.
1st VW Parts is a division of
3109 Auburn Way North
Auburn, WA. 98002